SAFETY, CHILD PROTECTION AND AUDIOVISUAL CONTENT POLICY
Standalone policy for platform safety, protection of minors, and audiovisual content safeguards
Version
1.0
Last Updated
23rd of March 2026
This Policy supplements the Terms and Conditions, Community Guidelines, Advertising Policy, Complaint and Appeal Policy, IP Policy, and Privacy Policy. DramaMint is intended only for users aged 18 or over. This Policy does not imply that minors are permitted users of the Platform. It sets out the safeguards, restrictions, and enforcement measures that Nerqis applies in order to prevent the exploitation of minors, restrict content that may be harmful to minors, and comply with applicable child-protection, audiovisual media, and platform-safety laws.
1. Purpose and Scope
DramaMint is an audiovisual content platform operated by Nerqis Ltd ("Nerqis", "we", "us", or "our"). This Policy applies to creators, viewers, business partners, and any other users of the DramaMint apps, and related services (the "Platform").
This Policy sets out the safety standards, child protection safeguards, content restrictions, advertising rules, and complaint-handling principles that apply to audiovisual content and related communications made available through the Platform.
This Policy should be read together with the Platform's Terms and Conditions, Community Guidelines, Advertising Policy, Complaint and Appeal Policy, IP Policy, Privacy Policy, and any creator-facing standards or onboarding instructions issued by Nerqis from time to time.
2. Core Safety Principles
In operating the Platform, Nerqis aims to:
- (a) maintain an adult-only platform environment;
- (b) prevent the upload, dissemination, promotion, or monetisation of content that exploits, sexualises, targets, or otherwise harms minors;
- (c) reduce the availability and amplification of unlawful or seriously harmful content;
- (d) provide clear and accessible reporting and appeal channels; and
- (e) apply proportionate and consistent enforcement measures against breaches of platform rules.
In assessing safety risks, Nerqis may consider the nature of the content, the likely audience, the context of publication, the form of presentation, whether the content presents a risk of harm to minors or other vulnerable persons if accessed unlawfully or indirectly, and whether technical or procedural safeguards are needed.
3. Protection of Minors
DramaMint is not intended for use by individuals under the age of 18. Nerqis does not permit under-18 user accounts and may suspend or remove accounts believed to belong to minors, subject to applicable law and the Platform's Privacy Policy.
Creators must not upload, promote, monetise, or otherwise make available any content that sexualises minors, exploits minors, depicts child sexual abuse material or child sexual exploitation in any form, encourages self-harm by minors, facilitates grooming behaviour, or exposes minors to predatory interaction, gratuitous violence, degrading treatment, or dangerous challenges.
Nerqis may apply age-ratings, warnings, reduced visibility, restricted discoverability, demonetisation, removal, or other safeguards where content presents child-safety risks, where required by law, or where necessary to prevent misuse, unlawful access, or indirect exposure.
Any content, account, profile, or series that appears to target, exploit, solicit, or attract minors in a manner inconsistent with the adult-only nature of the Platform may be subject to heightened review, restriction, or removal.
4. Prohibited and Restricted Audiovisual Content
The following categories are prohibited on the Platform: (a) unlawful content; (b) child sexual abuse material or exploitation material; (c) terrorism-related content or content praising terrorist acts; (d) content inciting violence or hatred against protected persons or groups; (e) non-consensual intimate imagery; (f) serious threats, coercion, or blackmail; (g) content facilitating serious criminal activity; and (h) deceptive or manipulated content presented in a materially misleading way where harm is likely.
The following categories may be restricted, age-gated, demonetised, labelled, or removed depending on severity, context, and audience exposure: graphic violence; sexual content; nudity; dangerous acts or challenges; eating-disorder or self-harm-related content; harassment; discriminatory insults; and realistic depictions of harmful conduct.
Nerqis may take into account whether the content has educational, documentary, artistic, journalistic, or public-interest value. Such context does not guarantee that content will remain available without restriction.
5. Creator Safety and Responsibility Rules
Creators are responsible for ensuring that content uploaded to the Platform complies with this Policy and all other applicable platform rules. Creators must make good-faith use of content labels, audience advisories, and category designations when prompted by the Platform.
Creators must not use thumbnails, titles, metadata, captions, or descriptions in a misleading way that circumvents moderation controls or makes harmful content more likely to reach minors or vulnerable users.
Creators must cooperate with reasonable trust-and-safety requests, including requests for clarification, reclassification, age-rating, editing, takedown, or submission of supporting information relevant to a moderation review.
6. Commercial Communications, Sponsorship and Product Placement
Audiovisual commercial communications made available on or through the Platform must be readily recognisable as advertising or sponsored content. Hidden advertising and misleading commercial presentation are not permitted.
Creators and advertisers must clearly disclose paid promotions, sponsorships, endorsements, affiliate arrangements, gifted products, and product placement where applicable.
Advertising or commercial communications must not materially encourage behaviour harmful to health, safety, the environment, or minors. Commercial content directed at minors, or likely to reach minors, may be subject to additional restrictions or prohibitions, especially where the content concerns age-restricted, unsafe, exploitative, or otherwise inappropriate products or services.
Nothing in this Policy limits any stricter rules contained in the Platform's Advertising Policy or applicable law.
7. Reporting, Escalation and Emergency Response
DramaMint provides reporting mechanisms for users, rightsholders, trusted reporters where recognised, and other affected persons to notify us about content that may be unlawful, harmful, or in breach of platform rules.
Reports relating to child safety, child sexual exploitation, grooming, credible threats of violence, or similarly serious harm are prioritised for urgent review. Nerqis may suspend access to content or accounts on an interim basis while a review is carried out.
Where required or appropriate, Nerqis may preserve relevant evidence, cooperate with competent authorities, and make referrals or disclosures to law enforcement, child protection bodies, or other authorised entities.
8. Moderation Measures
Nerqis may apply one or more of the following measures where this Policy or other platform rules are breached, or where necessary to protect users or comply with the law: content removal; reduced visibility; age-gating; warning labels; demonetisation; temporary upload restrictions; temporary account suspension; permanent account termination; and associated contractual or technical measures.
Enforcement decisions are made having regard to severity, recurrence, intent, risk of harm, likely audience, user history, and whether a less restrictive measure would be sufficient.
9. Complaints and Appeals
Users affected by moderation action may challenge eligible decisions through the procedures described in the Complaint and Appeal Policy. Appeals should be submitted using the designated contact channels or forms made available by Nerqis.
Nerqis may uphold, amend, or reverse an initial moderation decision after internal review. Repetitive, abusive, or manifestly unfounded complaints may be deprioritised or rejected where permitted by law.
10. Accessibility, Transparency and Cooperation with Authorities
Nerqis aims to make key platform safety information, reporting channels, and user notices understandable and reasonably accessible to users.
Where applicable law requires it, Nerqis may publish transparency information regarding moderation activity, safety enforcement, complaint handling, or cooperation with authorities.
Nerqis may cooperate with the competent Cyprus and EU regulatory or enforcement authorities, including in relation to platform safety, audiovisual content regulation, child protection, illegal content handling, and consumer or media law compliance.
11. Contact Details
General legal or policy contact: [email protected]
Child safety / urgent harm reporting contact: [email protected]
Appeals contact: [email protected]
DSA / regulatory point of contact: [email protected]
12. Changes to this Policy
Nerqis may update this Policy from time to time to reflect changes in law, regulatory guidance, product design, platform features, or risk management practices. The current version will be published on the Platform together with its effective or last-updated date.
Questions or Concerns?
If you have questions or comments about this policy, please contact us at[email protected]